Total Downtime		Credit Percentage
99.9% to 100%	0 to 43.2 Minutes	0%
98.9% to 99.8%	43.2 Minutes to 7.92 Hours	10%
97.9% to 98.8%	7.92 Hours to 15.12 Hours	15%
95% to 97.8%	15.12 Hours to 36 Hours	20%
90% to 94.9%	36 hrs to 72 hrs	40%
89% or below	more than 72 hrs	100%